Cart 0
 

FAQs & Support

Got a question? We've got the answers. If you don't see an answer to your "?"  fill out a support ticket below. We're here to help!

 
 
bg.jpg
 

General Questions

 

What is a Design Kit?

A design kit is an affordable way for anyone looking to build a website on their own. Simply choose one of our beautiful designs, purchase, and you'll receive a downloadable kit with all the graphics, site settings, and video tutorials, to walk you through how to easily replicate our exact designs.

WHERE CAN I USE YOUR DESIGN KITS?

ALL of our design kits are made with Squarespace's powerful drag and drop interface.

WHAT IF I DON'T KNOW HOW TO CODE A WEBSITE?

No worries! Zero coding is needed here. We've made sure that our desing kits are super user-friendly. Each design kit comes with detailed step-by-step instructions, making it easy for you to DIY.

ARE YOUR DESIGN KITS CUSTOMIZABLE?

Absolutely! Our designs kits make it INCREDIBLY easy for you to change colors, add images, logos and implement your brand identity.

WHAT DO I GET WITH MY PURCHASE?

Each design kit includes step-by-step video tutorials, to walk you through how to replicate our exact designs. You will also receive a a downloadable link containing a kit with all Photoshop graphics used in the design and site settings.

Please Note: Squarespace membership is not included

WHAT IS YOUR REFUND POLICY?

Because our design kits digital products only, we do not offer refunds. Please fill our a support ticket if you have any questions before purchasing one of our design kits.

do i need Photoshop?

Yes, all graphics files come as .PSD files requiring Adobe CS4 or newer.

CAN I add additional pages or a shop?

Hell yeah, you can! That's the wonderful thing about Squarespace - you can easily add addition pages and implelment e-commerce to any Squarespace design.

 
 

Full Set Up

 

What does the Full set up include?

REPLY 1

Can You Upload my Content?

REPLY 2

DO I NEED MY OWN DOMAIN NAME AND HOSTING?

REPLY 3

DO YOU OFFER CUSTOMIZATION SERVICES?

REPLY 4

How long does the Full setup take?

REPLY 1

Do you move current content over to the new site?

REPLY 2

DO I NEED A SQUARESPACE ACCOUNT?

REPLY 3

DO I NEED PHOTOSHOP?

REPLY 4

 
 

The Makeover

 

What is THE MAKEOVER?

REPLY 1

WILL YOU UPLOAD MY CONTENT?

REPLY 2

IS A LOGO INCLUDED?

REPLY 3

WHAT DOES THE FINISHED PROJECT INCLUDE?

REPLY 4

WHAT IS THE PAYMENT POLICY

REPLY 1

How does this process start?

REPLY 2

How long is the design process?

REPLY 3

WHAT DO I NEED TO HAVE READY BEfore I START?

REPLY 4

 
 

Custom

 

how DOES this differ from the makeover?

REPLY 1

WILL YOU UPLOAD MY CONTENT?

REPLY 2

IS A LOGO INCLUDED?

REPLY 3

WHAT DOES THE FINISHED PROJECT INCLUDE?

REPLY 4

WHAT IS THE PAYMENT POLICY?

REPLY 1

How does this process start?

REPLY 2

How long is the design process?

REPLY 3

WHAT DO I NEED TO HAVE READY BEfore I START?

REPLY 4

 
 

 

We're gladly here to support you.

 

Please fill out a support ticket if you gone through the FAQs & still need help.